I then ran a series of errands, bank, butchers, collecting
clothes that had been ordered and returning carpet samples (and in case you’re
wondering we still can’t find one that works).
Now due to the condition of the ailing one, certain
things that have been pre-booked need to be cancelled, and it falls to me to do
this, which is not a problem as they need sorting. So it is I find myself on
the phone to Best Western to cancel a hotel room booking. It’s a non-refundable
rate but under the circumstance, that is the ailing one being in hospital
awaiting a major operation, they will let us change the date. That’s the good
news; the bad news is we’ve got 48 hours to pick a new date! How we are meant
to know when he’ll be fit for a night away I really don’t know. So I do the
only logical thing to me, that is I book for the same day next year. I can’t
say I was very impressed with Best Western’s empathy on this one. Why they
needed the revised date virtually immediately, and couldn’t wait until he was
on the mend I don’t understand, but there you have it, another example of British
customer service at its best.
I do the ironing, I get the tea ready, I take the
eldest out driving, it really is all go for the modern house husband.
Yours in danger of becoming a grumpy old man.
Jay
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